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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cody Scott

January 26, 2024

5  out of  5 rating by Cody Scott
"I would absolutely recommend anyone to go here and get any kind of insurance nicole and her team are awesome the two ladies I have had the pleasure of working with are kristin and bailey they will work with you to find the best insurance auto package to suit your situation without breaking the bank"
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Ashley Jones

November 24, 2023

5  out of  5 rating by Ashley Jones
"Always prompt and thorough. They will alert you about savings potential even when you don’t ask! Highly recommend."
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Leslie Sievers

October 31, 2023

5  out of  5 rating by Leslie Sievers
"Met with Bailey Blair , she was so very helpful . Extremely pleased on how accommodating she was ."
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Erin Rigdon

October 7, 2023

5  out of  5 rating by Erin Rigdon
"Nicole was very professional and caring. She quickly gathered my information and explained what she thought was my best option. She genuinely has the customer's best interest in mind. Highly recommend!"
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Clayton Renth

October 5, 2023

5  out of  5 rating by Clayton Renth
"We’ve been working with Kristin and Nicole for a few years now. They both put up with a lot of constant changing and swapping vehicles out. They’re very responsive and answer any questions we have. Saved us money and covered all of our needs!!"
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Allison Page

October 2, 2023

5  out of  5 rating by Allison Page
"I love working with Nicole! She walked me through the whole process of switching insurance companies and saved us so much money in the process. She’s helpful and very responsive. I highly recommend her!"
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Tyler Rees

October 2, 2023

5  out of  5 rating by Tyler Rees
"Nicole Dirnberger is the best insurance lady my family has ever dealt with. She is there for u 24/7 365. She will walk with u threw every step of your claim process. Even stays on the phone when u talk to the corporate office to ensure they are doing there job to the best of there ability and processing your claim quickly. If u want your insurance person to be in your corner then u can't do any better than Nicole Dirnberger."
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Shelley Lucas

September 29, 2023

5  out of  5 rating by Shelley Lucas
"I would recommend State Farm with anyone looking for any kind of insurance. They go above and beyond for their customers. Kristin is awesome and always looking out for her customers needs. If you need insurance, this is definitely the place to go."
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The Dlo Show

September 29, 2023

5  out of  5 rating by The Dlo Show
"Nicole has always been a great agent"
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Angie Beattie

September 29, 2023

5  out of  5 rating by Angie Beattie
"Hi Nicole, This is Trish Hedrick , had to pick up QR code from co-workers phone.. lol, but you guys are awesome and I truly appreciate your kindness and loyalty."
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Charles Cathcart

September 29, 2023

5  out of  5 rating by Charles Cathcart
"Nicole is very honest helpful when a problem arises she thinks out the box .She has served us several years and has been a gem"
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Gina Page

September 28, 2023

5  out of  5 rating by Gina Page
"Had an encounter with an animal which damaged my car. Called the office to let them know. That’s all I had to do (besides take my car to the repair shop). Within minutes of calling Nicole’s office, a rental car company called to set up a rental. Couldn’t be more pleased with the service provided to me! Thank you!!"
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Cynthia Stevens

September 28, 2023

5  out of  5 rating by Cynthia Stevens
"You might have good insurance, but do you have good agents, that go above and beyond outside of office hours, that meet all of your needs? If you want great insurance with excellent agents and top notch service then this is your place!"
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David Lasc

September 28, 2023

5  out of  5 rating by David Lasc
"Kristen has been wonderful to work with! We have been with them for years and she always takes care of us, no matter the time."
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Samantha Bartels

September 28, 2023

5  out of  5 rating by Samantha Bartels
"Everyone at the office is super nice and always willing to help! Kristen goes above and beyond no matter what time of day, she is always easy to get ahold of and feels more like talking to a friend than your insurance agent. She is always transparent and was very helpful when my car was stolen and throughout the new car buying process! Sent family members to them and they saved them money as well. Cannot recommend enough! 10/10!"
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Amy Hogan

September 28, 2023

5  out of  5 rating by Amy Hogan
"Nicole and Kristin are always looking for ways to help us save money! They are quick to respond to questions and provide us great guidance!"
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Kelly Gray

September 28, 2023

5  out of  5 rating by Kelly Gray
"Nicole and her team have always been available and with the best prices. She beat USAA for us! We have gone through changing of home, additional vehicles, properties, investments and I’m always met with prompt and kind responses and the guidance to choose the policy that’s best for us! Thank you!!"
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Michelle Silman

September 28, 2023

5  out of  5 rating by Michelle Silman
"Kristin and Nicole have been amazing! They have helped and answered any questions that I have had. They are always available when needed and get back to you very quickly. I have not had an issues when filing a claim."
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Vanessa Koepp

September 28, 2023

5  out of  5 rating by Vanessa Koepp
"Nicole and her team have been wonderful to work with over the years. Every time our insurance renews, they actively look for the best rates. When I was car shopping for my son, Nicole and I emailed back several times checking rates on different vehicles. She is always helpful, friendly and quick to respond. They always go above and beyond providing customer service. Every experience with them has been positive and efficient. I highly recommend them!!"
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Shane Bernskoetter

September 28, 2023

5  out of  5 rating by Shane Bernskoetter
"Great rates, great service, great experience! We switched to State Farm through Nicole three years ago when our oldest started driving. Rates were significantly better than USAA who I had been with for almost 20 years. Knock on wood, I've never had a wreck or been in an accident in my life so I've never had to actually use the insurance I pay for. My oldest teenager was the opposite side of the coin. After multiple wreks over the course of a few years we finally made the decision to drop her when she went off to college. Each time I was faced with cleaning up the mess and starting the repair process, Nicole was responsive, the State Farm app was indispensable and the entire process was seamless with the repair shop. Would highly recommend you seek Nicole out for your home, auto and other insurance needs!"
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Zac H

September 28, 2023

5  out of  5 rating by Zac H
"We’ve been with State Farm almost 10 years now and specifically with Nicole and her agency - the team always does a good job responding to requests and getting back with me and when we’ve had a claim it’s been efficient and fairly settled. Keep up the great work!"
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Carter Thomas

September 28, 2023

5  out of  5 rating by Carter Thomas
"My wife and I were shopping around for insurance and Kristin has been very helpful to us. She helped us bundle our insurances and save us the most money. She is really easy to talk to and text when you have a question. She has always responded to anything I have asked. From age 22 to 25 (With no tickets/accidents) My insurance has gone down around 20%! The drive safe and save feature has helped us greatly in saving on insurance as well! Also when we were moving into a new home, is was an easy text/call for Kristen to get us the correct home insurance at a good price and just add it to the bill. I have enjoyed State Farm insurance."
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Stacey Dame

September 27, 2023

5  out of  5 rating by Stacey Dame
"The insurance agent, Bailey, was extremely easy to deal with and was knowledgable about our coverage and what we needed. In the end, we received better coverage with lower rates than with our previous insurance carrier. I would highly recommend Bailey to help with all your insurance needs."
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Ashlei Sterling

September 19, 2023

1  out of  5 rating by Ashlei Sterling
"🛑🛑Beware! This lady will take your money and be as nice as nice can be while you are making her money. But then, out of nowhere, she will cut you off of State Farm Insurance and not bat an eyelash about it.(Apparently you are allowed to pay for the car what insurance and house insurance. But if you ever actually need to USE the insurance, you will be dropped . ) Guess how I found out that they were dropping me from the insurance company… THROUGH A TEXT MESSAGE!! Then when I responded back to her text, she ignored me and I never heard from her again. But guess what I got in the mail yesterday?? A LETTER URGING ME TO BUY LIFE INSURANCE FROM HER!! You have got to be kidding me! Ummm no thank you Nicole! 🛑🛑 *Update! The response to this is false! She did get my message! I still have the “conversation”. Beware beware beware is all I can say to potential clients!"
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Bryan Kahl

June 30, 2023

5  out of  5 rating by Bryan Kahl
"Kristin is amazing! Great service and saved me over $3500 a year on all my policies!"